8 Rules For Good Customer Service
- Listen To Your Customers
- Don’t make promises unless you WILL keep them
- Deal with complaints
- Be helpful - even if there’s no immediate profit in it
- Train your staff (if you have any) to be ALWAYS helpful, courteous, and knowledgeable
- Take the extra step
- Throw in something extra
- Answer each and every query
If we follow these 8 rules our customer will be happy.
These 8 rules make the customer Happy as well as Delight...
ReplyDeleteYes Rakesh you are 101% right. These 8 rules are very important any type of customer service. I am waiting for other's respectable comments.
ReplyDelete